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Deprecating PHP 7.2
As PHP 7.2 is reaching its end of life imminently, Server Canyon is migrating all clients to use PHP 7.3 by default. It is important to ensure your website works with the latest versions of PHP. The easiest way to achieve this is to make sure your website is kept up to date and updates […]
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Updating default PHP version
The coming months mark the end of life for two popular versions of PHP, which the vast majority of the sites running with Server Canyon use. What does this mean for me? If your website is running with PHP versions 5.6 or 7.0, their end of life is coming up. See the Supported Versions page […]
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Upgrades Completed
Following up the previous post, which can be found here, all upgrades have completed successfully with less downtime than initially expected. We are now using the latest and most secure versions of all our software, keeping our customers security a top priority!
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Notice of Scheduled Upgrades
Server Canyon will be installing critical software updates, some of which are security updates, early Saturday (2/25/2017) morning, starting around 7:00AM Chicago Time. The duration of the downtime is expected to be between 10 and 15 minutes. What we are doing to prevent loss of data: The upgrade will be comprised of three steps. Backups […]
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Service Interruption Report (8/5/2016)
What happened: At approximately 5:00AM PST ServerCanyon was alerted to severe performance degradation. The cause as to why is still unknown, but for transparency here is a timeline of events: 5:30AM, We rebooted our primary server 5:45AM, After realizing a severe problem was preventing the server from booting, the failover server kicked into gear and […]
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Apache OCSP Queries
An incident was reported where sites using SSL would break and become unresponsive. This problem has been encountered before. We currently do not know what causes it, but we will keep a close eye on it. The origin of the problem resides in OCSP stapling, a process designed to greatly increase the speed of the […]
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Unscheduled Downtime Update
There was some downtime last night. This was caused by a problem with an upstream provider. Although there was nothing we could do but wait, here is a quick timeline of events: At approximately 9:40PM PST we got a notification that our primary server was under attack, and that attack mitigation was automatically put into […]
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New SSL Certificate Installed
I finally got around to spending the money to get a valid SSL Certificate. This is exciting because now customers wont have to see annoying “self-signed” certificate warnings when accessing FTP, Email, or cPanel. Its another great step on the long road to being the best, but we wont stop until we are!
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Status Page Live
I thought it would be pretty cool to have a status page to show the network status, so I set one up. You can find it at http://servercanyon.com/status. I will embed the system into a widget on this site eventually, but for now this will do. If you would like more information on the software […]