Server Canyon - Reimagining Web Infrastructure

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2 Articles

Apache OCSP Queries

by judahnator 0 Comments

An incident was reported where sites using SSL would break and become unresponsive.

This problem has been encountered before. We currently do not know what causes it, but we will keep a close eye on it.

The origin of the problem resides in OCSP stapling, a process designed to greatly increase the speed of the initial SSL handshake.

The issue has since been resolved.

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Billing Errors

by judahnator 0 Comments

Earlier today we discovered that a few clients had been invoiced incorrect amounts for hosting.

The problem was discovered after some customers were notified that a new invoice was available. After resolving the problem new invoice notifications were sent out.
It is important to note that no clients were actually billed because of the error.

As of 9:00PM Tonight (PST), all the green lights are happily blinking again!

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